This Cookie Policy explains how Collab Creator AI uses cookies and similar technologies on Collab Creator AI.
1. What are cookies?
Cookies are small text files stored on your device. We also use similar technologies such as local storage and session storage for essential app functionality.
2. How we use cookies
Strictly necessary
Required for the Service to function. These cannot be switched off in our systems.
- Authentication and session management (keeping you signed in), including
hexclave-accessand__Host-hexclave-refresh-* - Security (CSRF protection, fraud prevention)
- Load balancing and service availability
Functional
Remember preferences to improve your experience.
- Notification and display preferences
- Workspace state and UI settings stored locally
Analytics
We use Google Analytics (GA4) to understand how the product is used in aggregate (for example pages visited and traffic sources). Analytics storage starts denied and is only granted after consent (Google Consent Mode).
3. Third-party cookies
Some cookies are set by third parties when you use integrated features:
- Google Analytics — site usage measurement (after consent)
- Stripe — payment checkout and customer portal
- Hexclave — authentication and session (strictly necessary)
- YouTube / Google — OAuth when connecting your channel
These providers have their own privacy and cookie policies.
4. Managing cookies
You can control non-essential cookies through your browser settings. Blocking strictly necessary cookies (including authentication cookies) may prevent you from signing in or using parts of the Service.
5. Updates
We may update this policy. See the last updated date at the top of this page. For questions: admin@collab-creator.co.uk.